BSB50420 (CRICOS Course Code 104345K)

Diploma of Leadership and Management

Course At A Glance

Course Duration
52 Weeks
Study Mode
On Campus
Campus Location
Brisbane, Parramatta (Sydney)
Start Date
Contact us for various intake & start dates
Student Type

Elevate your career and take charge as a leader with the Diploma of Leadership and Management.

Does this individual sound like you? Then this course will teach you a multitude of skills that will allow you to discern the emotional states of others, manage workplace relationships, manage team performance and increase efficiency within the workplace. General business skills such as being able to forecast international market and business needs, as well as manage budgets and financial plans are just some of the key units of study taught within this course.

Entry Requirements

Academic Requirements
• Depending upon the nationality of the student year 11 (Australian equivalent year 11) may be sufficient – please check with Axis institute prior to enrolment
• Have completed at least an Australian year 12 equivalent
• Mature-age students without a formal qualification are required to Axis institute LLN/English Placement test.

English Language Requirements
Student must provide evidence of attaining an overall IELTS score of 6 bands or equivalent scores on a similar test (such as PTE etc). OR
Student must have attained at least Upper Intermediate Level of English and must provide evidence of the same before commencing the course. OR
Student must have completed Certificate III in Spoken and Written English. OR
Student must satisfy the above requirement by successfully completing LLN test or English Placement test.

What You'll Learn

Step up to the challenge of delivering outstanding customer service and building a successful team with our Diploma in Leadership and Management.

This comprehensive course covers everything you need to know to excel in a management role, from financial management and budgeting, to human resource essentials, and even organizational leadership skills. You’ll learn how to streamline customer service strategies, effectively recruit and manage staff, and lead your team to success. Plus, with a focus on safety, you’ll be equipped to create a safe and secure work environment for your team and customers alike.

Course Outline

Core Units
• BSBTWK502 Manage team effectiveness
• BSBCMM511 Communicate with influence
• BSBCRT511 Develop critical thinking in others
• BSBOPS502 Manage business operational plans
• BSBPEF502 Develop and use emotional intelligence
• BSBLDR523 Lead and manage effective workplace relationships

Elective Units
• BSBWHS521 Ensure a safe workplace for a work area
• BSBLDR522 Manage people performance
• BSBOPS504 Manage business risk
• BSBOPS505 Manage organisational customer service
• BSBHRM415 Coordinate recruitment and onboarding
• BSBSTR501 Establish innovative work environments


Students will be assessed through the following general methods of assessment that may apply for each unit. Each of the selected methods must be completed/deemed satisfactory, as each method is only a partial completion.
• Written Activities Assessment/Knowledge Questions – A set of written tasks provided to the student required to be completed including, true/false, multiple choice, short answers or of the type where a ‘sequence of order’ list is required.
• Assignment – written document(s) to be submitted and may take the form of short answer questions, completion of templates, or questions requiring research and more in-depth responses than the type of questions that would be included in Knowledge questions.
• Practical Project – students to complete a combination of tasks such as some type of practical task and some written work.

Possible Career Outcomes

• Business Manager
• Department Manager
• Operations/Facilities Manager
• Production Manager
• Retail Manager
• Store Manager
• Team Leader

Payment Options

Axis Institute has a number of options to allow you to select a payment method best suitable to your financial situation. Course fees can be paid by in person, by phone, internet banking, or credit card.

Fee for Service

• Option 1 Upfront 100% Payment.
You can pay course fees in full upfront through your own pocket either through direct debit or credit card. A direct debit or direct withdrawal of funds can be arranged and scheduled from your nominated bank account. We accept payments by MasterCard or Visa.

• Options 2 Payment Plan
You can pay course fees through convenient instalments weekly, fortnightly, monthly or per every semester. Terms and conditions apply.

• Options 3 Direct Debit
A direct debit or direct withdrawal of funds can be arranged and scheduled from your nominated bank account.

• Options 4 Credit Card
We accept payments by MasterCard or Visa.


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Enquire Today

Take the next step and enquire today at [email protected] or call us on 07 2102 3553.