Course At A Glance

Course Duration

93 Weeks

Study Mode

Blended Delivery (Face to Face & Online)

Campus Location

Brisbane, Parramatta (Sydney)

Start Date

Student Type

International

Vocational Placement

360 Hours

Advance your hospitality career to new heights with our highly skilled senior operator qualification. With a unique blend of managerial and hospitality skills, you’ll be equipped to coordinate and manage hospitality operations with confidence. Independent decision-making and responsibility for others is just the beginning.

Open doors to a diverse range of hospitality industry sectors, from restaurants and hotels to catering operations and coffee shops. This qualification not only provides multiskilling opportunities, but also allows you to specialize in areas such as accommodation services, cookery, food and beverage, and gaming.

This qualification can provide a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming

Entry Requirements

Academic Requirements

Have completed at least an Australian year 12 equivalent
Mature-age students without a formal qualification are required to Axis institute LLN/English Placement test.

Please note: Depending upon the nationality of the student year 11 (Australian equivalent year 11) may be sufficient – please check with Axis Institute prior to enrolment.

English Language Proficiency
All students must undertake Axis Institute’s Language, Literacy, Numeracy and Digital (LLND) skills assessment via online LLN Robot System.

Student must provide evidence of attaining an overall IELTS score of 6 bands or equivalent scores on a similar test (such as PTE etc) to commence a Certificate III Qualification or higher. OR
Student must have attained at least Advanced Level of English and must provide evidence of the same before commencing a Certificate III Qualification or higher. OR
Student must pass Axis Institute ’s relevant Internal English Placement Test.

English Language Requirements Exempted if

The student is enrolled in full-time school studies as a principal course including in a secondary exchange programme, a postgraduate research course, a standalone English Language Intensive Course for Overseas Students (ELICOS), and Foreign Affairs or Defence sponsored students. OR
The student has completed at least five years’ study in one or more of the following countries: Australia, UK, USA, Canada, New Zealand, South Africa, or the Republic of Ireland. OR
If the student is a citizen and hold a passport from UK, USA, Canada, NZ or Republic of Ireland. OR
If student has in the last two years before applying for the student visa, had completed in Australia and in English Language, either Senior Secondary Certificate of Education or substantial component of a course leading to a qualification from the Australian Qualifications Framework at Certificate IV or higher level, while they held a student visa.

What You'll Learn

Unlock the secrets of the hospitality industry with a comprehensive understanding of key sources of industry knowledge, social and cultural sensitivity, and regulatory requirements. Learn effective strategies for working in a team environment, coaching and training staff, managing diversity, and leading as a chef.

Master the art of producing delicious dishes using kitchen equipment, from appetizers and salads to poultry and seafood dishes, cakes and pastries. You’ll also learn how to cater to special dietary needs.

Become a business-savvy hospitality professional by mastering the essentials of managing finances, transactions, budgets, and operations. Enhance your communication skills and conflict management abilities.

Ensure a safe and healthy work environment by learning how to implement and monitor work health and safety practices, identify hazards, assess and control safety risks, and participate in safe food handling practices development.

Course Outline

Core Units
• SITXCCS015 Enhance customer service experiences
• SITXCCS016 Develop and manage quality customer service practices
• SITXCOM010 Manage conflict
• SITXFIN009 Manage finances within a budget
• SITXFIN010 Prepare and monitor budgets
• SITXGLC002 Identify and manage legal risks and comply with law
• SITXHRM008 Roster staff
• SITXHRM009 Lead and manage people
• SITXMGT004 Monitor work operations
• SITXMGT005 Establish and conduct business relationships
• SITXWHS007 Implement and monitor work health and safety practices

Elective Units
• SITXFSA005 Use hygienic practices for food safety
• SITHCCC043 Work effectively as a cook*#
• SITXFSA006 Participate in safe food handling practices
• SITXFSA008 Develop and implement a food safety program*^
• HLTAID011 Provide first aid
• SITHKOP013 Plan cooking operations*
• SITHKOP015 Design and cost menus*
• SITHCCC023 Use food preparation equipment*
• SITHCCC026 Package prepared foodstuffs*
• SITHCCC027 Prepare dishes using basic methods of cookery*
• SITHCCC028 Prepare appetisers and salads*
• SITHCCC029 Prepare stocks, sauces and soups*
• SITHCCC030 Prepare vegetable, fruit, egg and farinaceous dishes*#
• SITHCCC031 Prepare vegetarian and vegan dishes*#
• SITHCCC035 Prepare poultry dishes *#
• SITHCCC036 Prepare meat dishes *#
• BSBOPS502 Manage business operational plans

Pre-requisite requirements/Units:

* denotes the units that require the unit SITXFSA005 Use hygienic practices for food safety,

^ denotes the units that require the unit SITXFSA006 Participate in safe food handling practices,

# denotes the units that require the unit SITHCCC027 Prepare dishes using basic methods of cookery

Assessment

Students will be assessed through the following general methods of assessment that may apply for each unit. Each of the selected methods must be completed/deemed satisfactory, as each method is only a partial completion.
• Written Assessment
• Assignment
• Practical Project

Vocational Placement

The Diploma of Hospitality Management includes the requirement of up to 360 Hourss of practical placement hours to be completed and evidence of the ability to manage a budget for a business over a three-month period.

Vocational placement helps you prepare for the real world with real-life skills. For more information on vocational placement, including or support services that we are able to offer, please feel free to contact us or talk to your course advisor at Axis Institute today.

Possible Career Outcomes

Possible career pathways in roles such as departmental or small business manager in restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

Payment Options

Axis Institute has a number of options to allow you to select a payment method best suitable to your financial situation. Course fees can be paid by in person, by phone, internet banking, or credit card.

Fee for Service

• Option 1 Upfront 100% Payment.
You can pay course fees in full upfront through your own pocket either through direct debit or credit card. A direct debit or direct withdrawal of funds can be arranged and scheduled from your nominated bank account. We accept payments by MasterCard or Visa.

• Options 2 Payment Plan
You can pay course fees through convenient instalments weekly, fortnightly, monthly or per every semester. Terms and conditions apply.

• Options 3 Direct Debit
A direct debit or direct withdrawal of funds can be arranged and scheduled from your nominated bank account.

• Options 4 Credit Card
We accept payments by MasterCard or Visa.

Enquire Today

Take the next step and enquire today at [email protected] or call us on 07 2102 3553.