COVID-19 FAQs

Most people infected with the COVID-19 virus will experience mild to moderate respiratory illness and recover without requiring special treatment. Older people, and those with underlying medical problems like cardiovascular disease, diabetes, chronic respiratory disease, and cancer are more likely to develop serious illness.

Symptoms can include:

– Fever
– Coughing
– Sore throat
– Fatigue
– Shortness of breath

If you are sick and think you might have COVID-19, check your symptoms using healthdirect’s Coronavirus (COVID-19) Symptom Checker: https://www.healthdirect.gov.au/symptom-checker/tool?symptom=CORO

To prevent and slow the transmission of COVID-19, you must:

– Wash your hands regularly with soap and water or clean them with alcohol-based hand rub.
– Maintain at least 1 metre distance between you and people coughing or sneezing.
– Avoid touching your face.
– Cover your mouth and nose when coughing or sneezing.
– Stay home if you feel unwell.
– Refrain from smoking and other activities that weaken the lungs.
– Practice physical distancing by avoiding unnecessary travel and staying away from large groups of people.

Seek immediate medical attention and always call before visiting your doctor or health facility if you believe you are developing COVID-19 symptoms.

– If you want to talk to someone about your symptoms, call the National Coronavirus Helpline for advice on : 1800 020 080
– To seek medical help from a doctor or hospital, call ahead of time to book an appointment.
– Find out below if there is a GP respiratory clinic in your state/territory and near your area and how to register for an appointment:
– Queensland: https://www.hotdoc.com.au/search?in=brisbane-QLD-4000&purpose=respiratory&where=service:respiratory

The COVIDSafe app is part of our work to slow the spread of COVID-19. Having confidence we can find and contain outbreaks quickly will mean governments can ease restrictions while still keeping Australians safe.

The new COVIDSafe app is completely voluntary. Downloading the app is something you can do to protect you, your family and friends and save the lives of other Australians. The more Australians connect to the COVIDSafe app, the quicker we can find the virus.

Download the COVIDSafe app, click here: https://www.health.gov.au/resources/apps-and-tools/covidsafe-app

The Federal Government advises all Australian Citizens to not travel overseas at this time.

The Australian Borders are currently closed except for Australian Citizens and Permanent Residents. For detailed information as to who can be let into the country, please visit www.homeaffairs.gov.au.

Social distancing is important because COVID-19 is most likely to spread from person-to-person through:

– Direct close contact with a person while they are infectious or in the 24 hours before their symptoms appeared
– Close contact with a person with a confirmed infection who coughs or sneezes, or
– Touching objects or surfaces (such as door handles or tables) contaminated from a cough or sneeze from a person with a confirmed infection, and then touching your mouth or face.

The more space between you and others, the harder it is for the virus to spread.

Below are some ways to keep you distance in public, at home, and at work to help prevent the spread of coronavirus (COVID-19).

Social distancing in public:

– Stay at home and only go out if it is absolutely essential
– Keep 1.5 metres away from others
– Avoid physical greetings such as handshaking, hugs and kisses
– Use tap and go instead of cash
– Travel at quiet times and avoid crowds
– Avoid public gatherings and at risk groups like older people
– Practise good hygiene

Social distancing at home:
All Australians are required to stay home unless it is necessary to go outside. You are permitted to leave home for the essentials:

– Shopping for food
– Exercising — in a public space such as a park, limited to no more than 2 people
– Going out for medical appointments or to the pharmacy
– Providing care or support to another person in a place other than your home
– Going to work if you cannot work from home.

Steps for social distancing in all homes include:
– Keeping visitors to a minimum
– Regularly disinfecting surfaces that are touched a lot, such as tables, kitchen benches, hand rails and doorknobs
– Increasing ventilation in the home by opening windows or adjusting air conditioning.

Social distancing at work:
If you can, work from home. If you cannot work from home and you are sick, you must not attend your workplace. Steps for social distancing in the workplace include:

– Stop shaking hands to greet others
– Consider cancelling non-essential meetings. If needed, hold meetings via video conferencing or phone call
– Put off large meetings to a later date
– Hold essential meetings outside in the open air if possible
– Promote good hand, sneeze and cough hygiene
– Provide alcohol-based hand rub for all staff
– Eat lunch at your desk or outside rather than in the lunch room
– Regularly clean and disinfect surfaces that many people touch
– Open windows or adjust air conditioning for more ventilation
– Limit food handling and sharing of food in the workplace
– Avoid non-essential travel
– Promote strict hygiene among food preparation (canteen) staff and their close contacts.

For more information on social distancing for coronavirus (COVID-19), visit Australian Government Department of Health website here: https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/how-to-protect-yourself-and-others-from-coronavirus-covid-19/social-distancing-for-coronavirus-covid-19

You can still keep in touch with family, friends, work colleagues and others while you practise social distancing by:

– Use video chats
– Make phone calls to people you would normally catch up with in person
– Use online groups to interact
– Chat with neighbours while keeping 1.5 metres apart
– Look after your mental health by visiting Head to Health website for more information, visit here: https://headtohealth.gov.au/covid-19-support/covid-19

Due to the COVID-19 pandemic, any current/prospective students enrolling to study at Axis Institute will need to ensure they are able to connect to the internet and have the capability to use our online learning system that meets the minimum technical requirements, which are:

– Access to a laptop/computer is preferred
– An operating system supporting the following browsers (current version and up to three most recent versions): Chrome, Firefox, Safari (excluding Safari on Windows), and Microsoft Edge
For Windows: Windows 10, 4 Gb RAM installed (minimum)
FOR MAC: Mac OS X 10.13 or above
– Access to Word processing software, such as Microsoft Word
– Reliable internet connection

You will be able to access learning and assessment materials through Moodle and classes will be held virtually using Microsoft Teams. Student Services will be emailing you documentation on How to Login to Moodle and How to use Teams for Virtual Classes.

Please contact your trainer or our student support team to assist you.

Please inform your trainer and the student support team about not being able to attend along with reasons for not attending.

If you are facing difficulty in accessing virtual classes, please contact our IT helpdesk at he[email protected] and they will be able to assist you.

Your trainer will be the first point of contact, please try to get in touch with your trainer and they will help you out.

Students are required to be onshore (in Australia) to commence and/or continue studying virtually with us.

Students who are offshore (outside Australia in a different country), have a valid visa, and cannot travel to Australia are required to suspend/defer their course to a future intake. Additionally, they cannot commence and/or continue a course virtually.

If a new student is currently Offshore, they cannot commence their studies virtually – regardless of visa grant status.

Students are to defer their course to the next feasible intake (for now, that is August intake).

Students who do not have a visa and are offshore, will not be allowed to commence a course virtually.

If you are impacted by COVID-19 and are unable to complete your course on time, please contact our student support at your respective campus or by email on [email protected] and our friendly student services staff will help you out with your enrolment.

If your visa is expiring, you need to apply for a new visa to stay here. If you plan to study further, you will need to apply for a student visa. Please visit www.homeaffairs.gov.au for further options and information on applying for visas and staying in Australia.

Though classes are run Virtually, the face to face course progress requirements will still apply.

View Course Progression Policy and Procedure here: https://bit.ly/2L31t6O

Axis Institute advises all its students to keep submitting assessments and progress in their course.